Privacy Policy

1. Introduction

DividendSync ("we", "us", or "our") operates the website dividendsync.com and the DividendSync platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account registration data (name, email address, password)
• Portfolio and holdings data you import or enter manually
• Billing information processed securely by our payment provider (Stripe)
• Communications you send to our support team

We also automatically collect certain technical data when you use the Service, such as IP address, browser type, device identifiers, and usage patterns, to operate and improve the platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process transactions and send related notices
• Send account-related notifications (dividend alerts, ex-date reminders)
• Respond to your comments and questions
• Improve the Service and develop new features
• Monitor and analyse usage to detect and prevent fraud
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers — trusted third parties who assist in operating the Service (authentication, payment processing, hosting, analytics), bound by confidentiality obligations
• Legal requirements — when required by law or to protect the rights, property, or safety of DividendSync, our users, or others
• Business transfers — in connection with a merger, acquisition, or sale of assets, with prior notice to users

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@dividendsync.com. We will action deletion requests within 30 days, subject to legal retention obligations.

6. Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. Access to personal data is restricted to authorised personnel only. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use necessary cookies to operate the Service (session management, authentication) and, with your consent, analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to the personal data we hold about you
• Correction of inaccurate data
• Deletion of your data ("right to be forgotten")
• Objection to or restriction of certain processing
• Data portability

To exercise any of these rights, contact us at privacy@dividendsync.com.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy, please contact us at privacy@dividendsync.com or via our contact page.